Arctic Energy Solutions (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and submit a request for a free quote for insulation services. By using our website and submitting your information, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: When you use our website to request a free quote for insulation services, we may collect the following personal information:
– Name
– Email address
– Phone number
– Address
– Any additional information provided by you in the request form.
- Usage Information: We may also collect non-personal information about your visit to our website, such as the pages you visit, your IP address, the type of device and browser you use, and other similar data. This information helps us improve our website and services.
How We Use Your Information
We use the information collected for the following purposes:
- Providing Services: We use your personal information to contact you and provide the requested insulation services quote or refer you to energy assessment services.
- Communication: We may use your contact information to send you updates, promotional materials, and information related to our services, but only with your consent.
- Improvement: We analyze usage information to improve our website’s functionality, content, and user experience.
Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following entities in limited circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as energy assessment company, email marketing services or customer relationship management platforms.
- Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage system can be guaranteed as completely secure. Therefore, we cannot guarantee the absolute security of your data.
Your Choices
You can choose not to provide us with certain personal information, but this may limit your ability to receive quotes and information about our services. You can also opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions provided in our emails.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
Arctic Energy Solutions
5001-100 Cameron Street
Moncton, NB, E1C 5Y6
Please consult with legal counsel or a privacy expert to ensure that your privacy policy complies with all applicable laws and regulations in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Additionally, make sure to keep the policy up to date as your business practices evolve.
Last Updated: September 15, 2023